Policies

 

RETURNS

 We make every effort  to send you the color, size and style item you order. If you aren’t completely satisfied with any purchase from Patchwork Farm Alpacas  return the  item in its original condition within 30 days for an exchange or full refund. Items received after 30 days will receive a store credit that never expires. Please include your original invoice and reason for return. Sorry, but no exchanges after 90 days. Returned products deemed damaged by misuse are non refundable.  Refunds will exclude shipping and handling charges. Sale items are not returnable. 


 CHECKS

Items will be shipped after you check clears.

There is a $30 charge for all returned checks.


SHIPPING AND HANDLING

We attempt   to ship items at the lowest cost possible. If you perfer a certain carrier, please indicate your perference at the time of your order.
 

GENERAL

Images are for representation only. Colors and patterns may vary on actual products. Please allow 4-6 weeks for delivery.